Exella Europe srl accepts payments by Credit Cards, Paypal and Bank Transfer, and ships all over the world with the main international couriers.

I. CREDIT CARDS

In order to guarantee maximum security in the credit card payment system, Exella Europe srl uses secure payment systems by relying on Braintree Payments.

To ensure maximum security, Braintree Payments uses proven cryptography techniques and respects the various banking regulations.

The confidential data associated with the payment are transmitted directly in encrypted form (SSL).

Only Braintree Payments (and not www.exella.com) will receive your credit card number.

The following credit cards are accepted:

Exella Europe srl does not charge any commission for payments with credit cards.

II. PAYPAL

PayPal is an internationally recognized company that offers a valid solution for online payment, used every day by individuals and companies all over the world.

When you use PayPal (the account creation for making payments is free), your financial data is not shared with www.exella.com. Once the payment has been made, you will be sent the receipt of the transaction by e-mail.

With PayPal, you can shop all over the world for free and safely both with a credit card (Visa, Visa Electron, MasterCard) and with a prepaid card (such as PostePay).

By selecting this payment method, you will be directed to the PayPal site where you will proceed to the payment. You can also use PayPal without creating an account. In fact, it is possible to pay, from time to time, by entering your data and those of your credit card.

Even if you have indicated an address in the PayPal account, the shipment will take place at the delivery address you indicated when ordering the products.

Exella Europe srl does not charge any commission for payments with Paypal.

III. WIRE TRANSFER

When you shop online you must select "bank transfer payment" as the method of payment and you are automatically forwarded to the information to make the transfer.

The details of your order are automatically sent but the order will be confirmed within 3 working days from the date of the transfer, after verification of the crediting of the payment.

Depending on the economic and contractual conditions applied, your bank may charge a transfer fee.

- Account holder: Exella Europe srl

- Current account: Iban IT78R0343703200EUCRT0584701, Swift BTRLITR1

- Bank address: Banca Transilvania Italia. Rome agency

IV. SHIPMENT

Exella Europe srl ships with the most important international couriers or using its own means, choosing the quickest and cheapest solution.

Shipping costs are always indicated on offers, confirmations and invoices.

It is possible to choose your courier and pay the shipping to destination. In this case the products must be collected only from our factory in Cluj Napoca, Romania.

For orders placed on the website www.exella.com if the shipment exceeds 3 kg in weight or certain overall dimensions (volume), we will send an email with the actual weight / volume and ask for availability to integrate the figure. Requests for additions can also be sent in the case of locations that are difficult to reach, for which the courier requires a supplement. You can always decide to cancel the order following our request for integration.

Indicative prices and delivery times for shipments up to 3 kg:

Italy € 26.00 1/3 working days
Europe EU zone€ 26.001/4 working days
Europe outside the EU€ 52.00 *2/6 working days
Rest of the world€ 70.00 *3/8 working days

The tracking of the package (tracking) is usually available online and is indicated by email immediately after shipment. In some cases the tracking information may be available 24 hours after the actual assignment to the courier.

* Important notes for non-EU countries: any customs or import charges are not charged at the time of purchase. Customs fees, if due, are to be paid by the recipient. These costs must not be confused with the transport costs, which are already paid during the purchase phase.

Exella Europe srl has no control over these duties. For more information, we recommend that you contact the customs authorities of your country.



(Last update: June 29, 2019)

Follow us on Facebook